This
is a detailed Procedure Manual and Systems Document Package
22 Templates Including a Procedure
Manual Template
Procedure
Manual Template Package
Dear Business
Owner,
I started a business probably
just like you. Excited and enthusiastic about finally making
some decent money for myself instead of filling my Bosses
pockets with cash. It was a great feeling to finally be working
for myself. Finally - the amount of money I made was directly
proportional to how hard I worked. It felt great to be 'in
charge' and to be the 'Master of my Destiny'.
Then I got so busy I hired some
staff.......and all of a sudden, it got quite complicated!
My team had a mind of their own and things started getting
done the way I knew was incorrect. This was a major problem.
They were delivering poor quality to my Clients - the Clients
I had worked so hard for to get, and retain, over several
years. This was totally unacceptable.
I desperately needed a solution
before all my Clients went to my competitors. I needed to
get back to basics and I needed to once again deliver the
best quality - but this time deliver this quality through
my staff. However, I couldn't be everywhere at once. It was
impossible. So what was the solution?
I then stumbled on the principle
of a 'Procedure Manual' and thought it made perfect sense.
I decided to implement this in my business as soon as I possibly
could.
Almost
instantly I saw a massive improvement
in the quality of work we were delivering as part of a
team and the best part about it was that I had not
had to work any harder.
Before having a Procedure Manual
it was extremely frustrating as my staff had their own ideas
and would either forget what was required or simply didn't
think my way of doing things was important.
A Procedure Manual solved this
amongst many other things and now I can honestly say that
my business has improved its service delivery dramatically
and the bottom line has also improved.
Let's face it; running a business
is hard work. If you have employees, it gets even harder.
You need to ensure that they are completing their tasks correctly
and clearly know the rules of your business. The ONLY way
to ensure this is to implement a Procedure Manual.
22 Templates Included in This Package
The following templates are
included in this Business Systems package.
Policies included
in this package are:
Position Descriptions
included in this package are:
Team Performance
Review Form:
Expression of Interest:
Safety Plan Template:
Cost Benefit
Analysis Template:
All templates are in Microsoft
Word.
7 Advantages of Implementing a Procedure
Manual in Your Business
There is a lot to learn in any
job role, and you can't tell new employees everything in the
first week. Even if you did - they would forget it within
10 minutes. You must find a solution to this problem as otherwise
you will simply end up doing everything yourself.
There are massive advantages
of implementing a Procedure Manual in any type of business.
Here are 7 Advantages that are going to benefit you and your
business immediately.
1. Your business will become
more efficient because everyone will start doing things
the same way. (You cannot operate an efficient business
if everyone does their own thing),
2. Your profits will improve
because your team will be delivering their work more accurately,
3. You will have less work
coming back due to staff mistakes. (This is a major
point - you must
avoid mistakes at all costs. A Procedure Manual
will assist in reducing the number of mistakes).
(Don't think mistakes
matter? Make one mistake with a Client or Customer and
see if they return to you for more work. They will only
return if you have a strong relationship with them and
are proactive in not making the same mistake again).
4. Your team will feel more
confident and be more enthusiastic because they will know
'the full picture' of their role,
5. Your team will know where
to find things because they will have guidelines on what
needs to be done,
6. You will no longer have
to run around like a 'crazy person' trying to keep control
of your business.
7. You will no longer feel
like you are the only one working hard while your staff
'sit back' and take it easy.
Implementing a Policy and Procedure Manual will allow you
to simply hand the document to any new employees and advise
them that it is a 'Reference Tool' that they need to follow.
If you don't have a Procedure
Manual - chances are your competitors will. How
can you compete with your competitors if you can't even get
your staff all on the 'same page'?
A Procedure Manual is CRITICAL
to get your business performing efficiently and accurately
- all of what your Clients desire when working with you.
You simply CANNOT afford not
to have a Procedure Manual.
Just Read What A Few Of Our Satisfied
Buyers Have To Say....
Gerry
"This is the best money our company has spent since
its inception almost 3 years ago. This manual was worth
it if for nothing else but the Automatic Table of Contents.
That alone made it worth the money, but it was more than
that.
The basics that were already there got me started and
it was easy to edit and make custom to our company. We
have already had to fire an employee and our attorney
told us that having them fired over non-compliance with
company policy (with their signature on the policies in
file) would help us if we ever had to fight an unemployment
claim.
It’s great to finally have all policies in one place.
Also, the procedures will definitely free us up as owners
to get more work done since we do not have to stop and
explain the same procedures over and over again. Now we
just refer to the manual.
Your price was AMAZING! I shopped for other manuals at
$250-$500 and they looked too complicated and unnecessary
too. Sometimes too much is just too much.
I’ve worked in human resources for years prior to
opening our own business and this manual is more than
sufficient for covering our needs and looking like a professional
HR department created it.
Thanks for everything and for making it at a price that
made me willing to try it because if it didn’t work,
what did I lose!
Well it did work! Thanks so much!!!"
Cheryl B.
Dear
Gerry,
I have
already started to use the template and customize it to
my specific needs.
I have
looked all over the internet and your template is by far
the easiest to use and modify.
Anyone
who is looking to get a quick start on a procedure manual
that is easy to modify and continuously update, would
be well served to purchase your template as it is a
“Real Bargain” at the price.
James
Miles
President
Consolidated Community Management, Inc.
Tamarac, Florida
"Gerry,
Your Procedure Manual Template got me motivated about
implementing this very important document in my business.
I procrastinated
for so long, but now that it has been implemented I have
seen a dramatic difference in the delivery of our
products to our Clients.
Thank
you for your Procedure Manual Template and for the encouragement
to actually implement it. I am so glad I did."
Regards,
Simon
Black
Houston TX, USA
Eliminate Repetitive Queries from
Your Team.
Ever hear the same question
getting asked over and over again? And then a new employee
starts and the same questions get asked YET AGAIN!
There is nothing wrong with
asking questions, however, when the same question keeps getting
asked, it becomes a HUGE WASTE OF TIME. Imagine how
much money you are losing!
Whenever an employee has a question,
you can simply say;
"Have you checked the
Policy and Procedure Manual?"
You MUST get a Policy
and Procedure Manual if you want your business to run smoothly,
give you some time to yourself and dramatically improve the
consistency of the quality of your work and services for your
customers and clients.
Another 7 Massive Benefits of Implementing
a Procedure Manual
Here are another 7 huge benefits
of having a Procedure Manual in your business;
1. Your quality of delivery
will improve,
2. The quality of your product
will become more consistent - Customers LOVE consistency
- (Just look at the McDonald's business model),
3. Your team will ask fewer
questions and 'bug' you less,
4. Things will actually
get done without you having to ask them to be done,
5. Your team will be happier
as they will know exactly what is required,
6. Your business will be
more efficient and as a result more profitable.
7. Your customers will return
for 'repeat work' because they know that you and your
team can deliver a consistent result. (A loyal, repeat
customer is much easier and much less expensive than trying
to obtain a new one).
Are these things you want in
your business? I know I do, and that is why I implemented
a Procedure Manual as soon as I possibly could.
Critical Documents For Your Business
Success
A Procedure Manual is just the beginning.
Yes, a Procedure Manual is a
very improtant document that will certainly make a difference
to how your team and business performs.
However, to ensure your business
is on the right track you should implement these documents.
This will allow you to manage your business from a 'Systems'
perspective instead of trying to do everything yourself.
Remember - you
MUST create systems that run your team - not the other way
around.
Systems should
run your business, NOT your staff.
The following system documents
are critical to develop a serious system based business.
Procedure
Manual Template.doc
Cost
Benefit Analysis Template.doc
Employment
Contractual Agreement Template.doc
Incident
Report Form.doc
Incident
Report Template.doc
Performance
Review Template.doc
Policy
- Anti Bullying.doc
Policy
- Code of Conduct.doc
Policy
- Drugs and Alcohol.doc
Policy
- Environmental.doc
Policy
- Equal Employment Opportunity.doc
Policy
- Health and Safety.doc
Policy
- Incident Management.doc
Position
Description - Administration.doc
Position
Description - Human Resource Manager.doc
Position
Description - Office Junior.doc
Position
Description - Project Manager.doc
Position
Description - Receptionist.doc
Position
Description - Sales Manager.doc
Position
Description - Sales Person.doc
Expression
of Interest Template.doc
Safety
Plan Template.doc
Save Yourself Tons of Time!
"But Creating All of these Documents is WAY TOO Much
Work!"
You are right! Creating system
documents takes a signficiant amount of time. Who on earth
has that sort of time when you are already busy running your
business?
However, imagine if you start
with documents that have 80% of the work already completed
in them?
This is going
to save you significant time, effort and stress.
Check out the detailed templates
for each of these documents below. If you are a small or medium
size business owner, then these template are for you.
They can easily be customized
to suit your business. We have highlighted in RED
the items that need to be changed, and by using WORD's Find
and Replace feature, (CTRL F) you can easily make these documents
apply to your business in an instant.
Take a Look at What is Included in
this Business Package
PROCEDURE MANUAL
Firstly, lets take a look at
the Procedure Manual.
Please note - this manual is
around 57 pages long.
The following page is the title
page.
