Procedure Manual Template Download

“A Procedure Manual is a
Tool that Your Business Simply
Cannot Afford to go Without!”

I started a business probably just like you. Excited and enthusiastic about finally making some decent money for myself instead of filling my Boss’s pockets with cash. It was a great feeling to finally be working for myself. Finally – the amount of money I made was directly proportional to how hard I worked. It felt great to be ‘in charge’ and to be the ‘Master of my Destiny’.

Then I got so busy I hired some staff…….and all of a sudden, it got quite complicated.

My team had a mind of their own and things started getting done the way I knew was incorrect. This was a major problem. They were delivering poor quality to my Clients – the Clients I had worked so hard for to get, and retain, over several years. This was totally unacceptable.

I desperately needed a solution before all my Clients went to my competitors. I needed to get back to basics and I needed to once again deliver the best quality – but this time deliver this quality through my staff. However, I couldn’t be everywhere at once. It was impossible. So what was the solution?

I then stumbled on the principle of a ‘Procedure Manual’ and thought it made perfect sense. I decided to implement this in my business as soon as I possibly could.

Almost instantly I saw a massive improvement in the quality of work we were delivering as part of a team and the best part about it was that I had not had to work any harder.

Results Guaranteed.

Before having a Procedure Manual it was extremely frustrating as my staff had their own ideas and would either forget what was required or simply didn’t think my way of doing things was important.

A Procedure Manual solved this amongst many other things and now I can honestly say that my business has improved its service delivery dramatically and the bottom line has also improved.

Let’s face it; running a business is hard work. If you have employees, it gets even harder. You need to ensure that they are completing their tasks correctly and clearly know the rules of your business. The ONLY way to ensure this is to implement a Procedure Manual.

7 Advantages of having a Procedure Manual in Your Business

This tool will Improve the Efficiency of Your Business

There is a lot to learn in any job role, and you can’t tell new employees everything in the first week. Even if you did – they would forget it within 10 minutes. You must find a solution to this problem as otherwise you will simply end up doing everything yourself.

There are massive advantages of implementing a Procedure Manual in any type of business. Here are 7 Advantages that are going to benefit you and your business immediately.

1. Your business will become more efficient because everyone will start doing things the same way,

2. Your profits will improve because your team will be delivering their work more accurately,

3. You will have less work coming back due to staff mistakes. (This is a major one – you must avoid mistakes at all costs. A Procedure Manual will assist in reducing the number of mistakes).

(Don’t think mistakes matter? Make one mistake with a Client or Customer and see if they return to you for more work. They will only return if you have a strong relationship with them and are proactive in not making the same mistake again).

4. Your team will feel more confident and be more enthusiastic because they will know ‘the full picture’ of their role,

5. Your team will know where to find things because they will have guidelines on what needs to be done,

6. You will no longer have to run around like a ‘crazy person’ trying to keep control of your business.

7. You will no longer feel like you are the only one working hard while your staff ‘sit back’ and take it easy.

Implementing a Policy and Procedure Manual will allow you to simply hand the document to any new employees and advise them that it is a ‘Reference Tool’ that they need to follow.

Beat Your Competition

If you don’t have a Procedure Manual – chances are your competitors will. How can you compete with your competitors if you can’t even get your staff all on the ‘same page’?

A Procedure Manual is CRITICAL to get your business performing efficiently and accurately – all of what your Clients desire when working with you. You simply CANNOT afford not to have a Procedure Manual.

Just Read What A Few Of Our Satisfied Buyers Have To Say….

Testimonial 1


“This is the best money our company has spent since its inception almost 3 years ago. This manual was worth it if for nothing else but the Automatic Table of Contents. That alone made it worth the money, but it was more than that.

The basics that were already there got me started and it was easy to edit and make custom to our company. We have already had to fire an employee and our attorney told us that having them fired over non-compliance with company policy (with their signature on the policies in file) would help us if we ever had to fight an unemployment claim.

It’s great to finally have all policies in one place.

Also, the procedures will definitely free us up as owners to get more work done since we do not have to stop and explain the same procedures over and over again. Now we just refer to the manual.

Your price was AMAZING! I shopped for other manuals at $250-$500 and they looked too complicated and unnecessary too. Sometimes too much is just too much.

I’ve worked in human resources for years prior to opening our own business and this manual is more than sufficient for covering our needs and looking like a professional HR department created it.

Thanks for everything and for making it at a price that made me willing to try it because if it didn’t work, what did I lose.

Well it did work! Thanks so much!!!”
Cheryl B.

Testimonial 2

Dear Gerry,

I have already started to use the template and customize it to my specific needs.

I have looked all over the internet and your template is by far the easiest to use and modify.

Anyone who is looking to get a quick start on a procedure manual that is easy to modify and continuously update, would be well served to purchase your template as it is a “Real Bargain” at the price.

James Miles
Consolidated Community Management, Inc.
Tamarac, Florida

Testimonial 3


Your Procedure Manual Template got me motivated about implementing this very important document in my business.

I procrastinated for so long, but now that it has been implemented I have seen a dramatic difference in the delivery of our products to our Clients.

Thank you for your Procedure Manual Template and for the encouragement to actually implement it. I am so glad I did.


Simon Black
Houston TX, USA

Eliminate Repetitive Queries from Your Team

Repetition Wastes Time

Ever hear the same question getting asked over and over again? And then a new employee starts and the same questions get asked YET AGAIN.

There is nothing wrong with asking questions, however, when the same question keeps getting asked, it becomes a HUGE WASTE OF TIME. Imagine how much money you are losing.

Whenever an employee has a question, you can simply say;

“Have you checked the Policy and Procedure Manual?”

You MUST get a Policy and Procedure Manual if you want your business to run smoothly, give you some time to yourself and dramatically improve the consistency of the quality of your work and services for your customers and clients.

A Procedure Manual Template Saves You Tons of Time

“But Creating a Procedure Manual is too Much Work”

You are right. Creating a Procedure Manual is a lot of work. However, imagine if you start with a document that has 80% of the work already completed in it? This is going to save you significant time, effort and stress.

Check out this Procedure Manual template below. If you are a small or medium size business, then this template is going to suit you. You can customize this document to suit your business.

Typical items in a Policy Manual include all the issues that need to be addressed by team members like, time sheets, keeping your desk or workplace tidy and protocols for maintaining a professional service.

A Procedure Manual on the other hand identifies each step of a task. You need to document every task that your team performs. For example, the template that you can download below shows you a typical example of how to clean a meeting room.

There are several other generic procedures that would apply to any other business.

Take a Look at the Detailed Contents

Sample Views

The following images are the first 4 pages of the manual. Please note – this manual is around 57 pages long.

The following page is the title page.

Procedure Manual Template

Cover Sheet – Click to Enlarge

Please Note: Comments are shown to assist you in amending the Procedure Manual to suit your business. These can be easily turned off in MS Word using the Mark Up and Comment feature.

Check out the Table of Contents below. You can see the different sections including a Procedure Section and a Policy Section.

Table of Contents

Table of Contents – Click to Enlarge

The template includes Policy Manuals and Procedure Manuals which are 2 different things.

However, you should implement both in your business.

This page is the first page. This page is the introduction to your business and also has a section to state your Mission Statement.

Mission Statement

Mission Statement – Click to Enlarge

It is important that you have a Mission Statement for your business to provide direction for your team and show leadership to your suppliers, clients, customers and staff.

There are also examples of Procedures that you can customize to suit your business. The following procedure is the ‘Completing Your Timesheet’ Procedure.

Procedure Example

Procedure Example – Click to Enlarge

This is a detailed Policy and Procedure Manual Template.

5 Common Mistakes that Businesses Make with No Procedure Manual

Don’t Make These Common Business Mistakes

There are so many businesses around that do not have a Procedure Manual in place. I often wonder how on earth those business owners maintain their sanity?

How could you possibly run a successful business without a Procedure Manual? Here are 5 common mistakes that businesses without a Procedure Manual do every day.

1. The business owner is involved in the ‘micro detail’ of every job – This is a ‘heart attack’ waiting to happen.

2. The quality that goes out the door is inconsistent. Why would any customer come back if they never know what type of consistency they are going to get?

3. No-one in the business can find anything because everyone has their own filing procedure,

4. Mistakes happen on a weekly if not daily occurrence,

5. The quality of workmanship or service is average or below average so there is no opportunity to charge higher rates and earn more profit. Quality = Profit.

This is a detailed Procedure and Policy template. You can purchase this template using Paypal.

More Comments from Satisfied Buyers….

Testimonial 4


I was looking for some guidance on writing an OHS Policy as part of my training and found myself fretting as there was NOTHING on the net specific to my needs for this policy, let alone good and relevant information.

That was until I came across this website called

WOW my prayers were answered. THIS IS EXACTLY what I was looking for! This is AN OUTSTANDING AND QUALITY document AND easy to understand.

It has EVERYTHING you need for a policy and the detail is exceptional. IT IS QUALITY!! There was nothing left out. So thank you so, so much.

This was an AWESOME guide for me and tailored it to my specifications and got a distinction in my grades. God bless you Gerry! Thanks again.

Mary Hanna
Sydney, Australia

Testimonial 5

My search for a procedures manual template took me several days. I was getting really worried when I would read articles that claimed that it takes a few months to write one.

Then, after perseverance, I ended up on this website where the template cost much less than anything else I found online.

At first, I thought it would be something very simple and basic. To my great surprise, it had everything I needed. This Procedures Manual Template will expedite the process of compiling one for your company while sustaining the quality.


Check Out Some More Features

Company Details and Environment

Company Details

Company Details – Click to Enlarge

List your company details so your employees know the relevant information for your company.

Structure and Team Members.

List your team structure and your team members so that new employees know exactly who they are working with.

Company Structure & Team Members - Click to Enlarge

Company Structure & Team Members – Click to Enlarge


List your employees roles so that your employees know exactly what they need to do everyday.


Roles – Click to Enlarge

This is a 57 Page Document.

Buy this Procedure Manual Template Today and get another 21 Documents Absolutely FREE


When you buy this procedure manual we will include another 21 templates 100% free. These templates are all related to Procedure Manuals and running your business.

You can easily add these to your system to dramatically improve your business systems. From contracts for staff employment to Safety Plans, these templates will allow you to set up your complete Quality Manual quickly and easily.

Click the images below to find out more about what is included free.

Free Procedure Manual Documents

Free templates included in this package – Click the image to enlarge

Template Features

Features of the included templates – Click the image to enlarge

List of free documents.

  • Employment Contractual Agreement Template.doc
  • Incident Report Form.doc
  • Incident Report Template.doc
  • Performance Review Template.doc
  • Policy – Anti Bullying.doc
  • Policy – Code of Conduct.doc
  • Policy – Drugs and Alcohol.doc
  • Policy – Environmental.doc
  • Policy – Equal Employment Opportunity.doc
  • Policy – Health and Safety.doc
  • Policy – Incident Management.doc
  • Position Description – Administration.doc
  • Position Description – Human Resource Manager.doc
  • Position Description – Office Junior.doc
  • Position Description – Project Manager.doc
  • Position Description – Receptionist.doc
  • Position Description – Sales Manager.doc
  • Position Description – Sales Person.doc
  • Expression of Interest Template.doc
  • Safety Plan Template.doc
  • Cost Benefit Analysis Template.doc

All templates are in Microsoft Word and can easily be updated to suit your business.

Critical Procedure Manual Documents For Your Business Success

A Procedure Manual is just the beginning.

Yes, a Procedure Manual is a very important document that will certainly make a difference to how your team and business performs. However, to ensure your business is on the right track you should implement these documents. This will allow you to manage your business from a ‘Systems’ perspective instead of trying to do everything yourself.

Remember – you MUST create systems that run your team – not the other way around. Systems should run your business, NOT your staff. The following system documents are critical to develop a great system based business.

Read More about these Free Templates

Check out the detailed templates for each of these documents below. If you are a small or medium size business owner, then these template are for you.

They can easily be customized to suit your business. Take a Look at What is Included in these FREE documents.


These are commonly required policies that apply to any business.

They include the following 6 policies;

  1. Anti-Bullying Policy
  2. Anti-Discrimination Policy
  3. Health and Safety Policy
  4. Environmental Policy
  5. Drugs and Alcohol Policy
  6. Equal Employment Opportunity Policy

Check out the Anti-Bullying Policy as an example. All other policies are just as detailed.

Anti Bullying Policy

Anti Bullying Policy – Click to Enlarge

Team Roles  – Position Descriptions

Next are Team Roles or commonly known as Position Descriptions. This is one on the most important things when it comes to getting a good performance from your team.

There are so many employees that have never been told what their role is. How can they perform in their role if they are not told what it is?

It is CRITICAL that your team know exactly what they need to do to perform their job. How can you blame them if they make honest mistakes when you haven’t even told them properly how to do their job?

Yes – it take significant effort to tell them what they need to do in detail, and every time a new team member starts, you have to tell them again.

The best thing to do is implement Position Descriptions. This identifies exactly what they are required to do in DETAIL and this is invaluable to you as a business owner.

The 7 Positions Descriptions included in this package are:

  1. Position Description – Administrator/Administration Personnel
  2. Position Description – Human Resource Manager
  3. Position Description – Office Junior
  4. Position Description – Project Manager
  5. Position Description – Receptionist
  6. Position Description – Sales Manager
  7. Position Description – Sales Person.

The following page is an example of a Position Description for a Sales Person.

Position Description

Position Description Example – Click to Enlarge

Performance Reviews

Once again – communication with your team members is CRITICAL to your business success. This means reviewing their performance on a regular basis and recording it so that you and they have an accurate record of where they stand in the big picture.

You need Performance Reviews to ensure they are being reviewed accurately and fairly. Don’t really think it is that important? Think again – Your team IS you business. Look after them and they will look after you.

1 Performance Review Template is included in this package:

  1. Performance Review Template

The following page is the title page.

Performance Review Example

Performance Review Example – Click To Enlarge

Employment Contractual Agreement Template

This template is ideal for employing staff. If you currently do not have a contract to employ your team members then you really should be careful. You need some type of agreement to employ staff and communicate the rules to both parties.

Expression of Interest Template

This template is ideal for creating an expression of interest to potential Clients. If you need to get work, then presenting your business to potential Clients professionally is essential to get the desired response. This template allows you to do this and has examples of what to do and what not to do.

Safety Plan Template

Safety is important in any business and if your team work on sites then you must implement a Safety Plan to cover all safety issues.

Cost Benefit Analysis Template

Keeping a handle on costs is important if you are proposing a project or task. This template allows you to analyze the cost benefits of your project or task.

Remember: When you buy the Procedure Manual Template TODAY you receive absolutely FREE these templates.

21 ADDITIONAL templates to make up your Procedure Manual.

OVER 200 pages of Templates.

(22 individual files).

How can Your Business Survive Without a Procedure Manual?

System Based Business’ Perform Better

There are so many businesses around that do not have any system documents in place. Chances are the business owner is simply concentrating on keeping the business afloat – let alone implementing system procedures in their business.

This is a recipe for disaster.

I often wonder how on earth those business owners maintain their sanity? How could you possibly run a successful business without a Procedure Manual or documents that allow you to run your team effectively?

A system can be applied to any business in any industry sector. This is a detailed Procedure and Policy template. You can purchase this template using Paypal.

More Comments from Satisfied Buyers….

Testimonial 6

Hi Gerry,

Thank you for your procedure manual package. I needed to get something together as quickly as I could because our staff where not following the rules.

Your package gave me more than the basics and allowed me to get together a professional procedure manual so that everyone knows exactly what to do.

The templates of roles for each team member is excellent! No guessing anymore!

Thank you again.

Joanna Gracemere
Brisbane, Australia

Testimonial 7


There are a lot of system procedure manuals online that are prohibitively expensive. Thank goodness I found your site as it allowed me to action a procedure manual in our business easily without the yearly membership fees – which quite frankly do not seem like they are worth it.

What a good deal!


Results are Guaranteed 100% or Your Money Back

Please Note:
We offer a full 110% money back guarantee if you are not satisfied with this Procedure and Policy Manual. Paypal is a secure and trusted method of payment.


You can purchase through Paypal and be confident that you are dealing with a trusted supplier – or your Money Back – Paypal Guarantee it. You will be able to download the Procedure Manual in Word format immediately after paying.

Should you have any concerns regarding this purchase – please contact us using the Help and Support Tab above. If you have any questions regarding this Procedure Manual, do not hesitate to email us.

OVER $230.00 worth of value in these documents if purchased individually!

Procedure and Policy Manual Template – $17.95
Cost Benefit Analysis Template – $17.95
Employment Contractual Agreement Template – $17.95
Incident Report Form – $ 7.00
Incident Report Template – $ 7.00
Performance Review Template – $17.95
Policy – Anti Bullying – $ 12.95
Policy – Code of Conduct – $ 12.95
Policy – Drugs and Alcohol – $ 12.95
Policy – Environmental – $ 12.95
Policy – Equal Employment Opportunity – $ 12.95
Policy – Health and Safety – $ 12.95
Policy – Incident Management – $ 12.95
Position Description – Administration – $ 7.00
Position Description – Human Resource Manager – $ 7.00
Position Description – Office Junior – $ 7.00
Position Description – Project Manager – $ 7.00
Position Description – Receptionist – $ 7.00
Position Description – Sales Manager – $ 7.00
Position Description – Sales Person – $ 7.00
Expression of Interest Template – Sales Person – $ 17.95
Safety Plan Template – Sales Person – $ 17.95


Buy Now Through PAYPAL
Click the Add to Cart button below.


Add to Cart Button

 (Includes 21 FREE templates)

HURRY – Act Now
Buy Now before the price rises.

The price for this information could rise at anytime.
We reserve the right to increase the price and should
you hesitate we cannot refund any differences.

Instant Access – 24 Hours A Day – 7 Days A Week – 365 Days A Year



Please Note: Sometimes Paypal fails to redirect you to the download page after ordering. We recommend Internet Explorer for paying and downloading the documents.

Should the download page fail to appear after payment, please email us and we will assist. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Thank you for your interest and we wish you all the best with your business. Remember, you will always have major issues with your team and your service delivery if you do not implement system documents in your business today. Reduce your stress and implement them NOW.




P.S. Are you tired of repeating yourself over and over again? Does it feel like no-one in your team is listening?

Take the time today – implement these system documents and really make the difference in your business you are searching for.

P.S.S. Bottom line is this. If you keep running your business the way you are today, you will continue to get the results that you’re getting, which I know for a fact are HORRIBLE.

If you want to FINALLY see some success, then you MUST implement a system that runs your staff – not the other way around. Otherwise you are just going to keep spinning your wheels and getting nowhere. Reduce your headaches, save time and money and get these documents today.

Need help downloading the documents?

After payment you will be directed to a download page. Be sure you don’t miss this page. Paypal will re-direct you automatically. Once you have been directed to this page, you will be able to download all Templates. Should you have any problems after payment or Paypal fails to redirect you to the download page, please contact us and we will rectify your situation as soon as we can. Thank you for your interest and we encourage you to systemize your business for the sake of you and your family.



Frequently Asked Questions

Important: Commonly Asked Questions you Should Read

How much is the subscription fee?
There is no subscription fee. It is a one off payment for the templates.

How will my information be used?
It won’t be used – Your information will not be used whatsoever without your permission. Your email address will not be sold or spammed.

Is there a trial for this that I can use before purchasing it?
There is no trial. We offer a full money back guarantee if you are not satisfied.

Is it searchable by keywords?
Yes – you can use the Ctrl F function in MS Word to search for keywords in your Procedure Manual.

Will I get on a spam list?
No – You will not be spammed whatsoever. However – we may email you our regular newsletter. You can ‘Opt Out’ of this at anytime with no questions asked. We use Mail Chimp Email marketing.

Will I be the victim of identity theft?
No – Paypal provides a 100% secure system to perform the transaction.

Will the purchase arrive undamaged and on time?
Yes – You will receive the download page link immediately after paying for the document. However, occasionally Paypal does not deliver the download link. We recommend the latest version of Internet Explorer for payment. Should you not receive the download link – please contact us immediately.

Will I actually get what I ordered?
Yes – We promise to deliver the document to you and stand by this promise with a 30 day 100% refund policy. Further to this, Paypal guarantees your transaction.

Will unexpected fine print charges be added to my order without my knowledge?
No – There are no further charges. You have the right to use the document to your desires. There is no monthly fee or hidden charges. What you see above is the only and final fee.

Will anyone respond if I have a problem after buying?
Yes – However, there may be a delay in our response. Depending on your country time zone, we will respond as soon as we can. Please note, we strive to respond to your requests within the shortest possible time.

How many pages is the document?
The Procedure Manual Template is a 57 page document. The other documents vary. Refer to the chart on the sales page for the page lengths of each individual document.

Will it be easy to dispute or cancel my transaction?
Yes – If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.

If you have any further questions please contact us using the Help & Support page. Click Here.



Not interested in our product? We want to know why. Click this following link and let us know why by answering a few quick questions. Thank you for your valuable assistance. Please click here to take the survey.

© Copyright [date]
All rights reserved.